Welcome Information

Once you have booked your tickets to Event(s) at The Festival on The Close we would draw your attention to the following important information to help you make the most of your festival experience:

CHILD PROTECTION

Rugby School has a statutory duty to safeguard and promote the welfare of children. Teachers in charge of visiting school groups as well as parents of visiting children are responsible for maintaining acceptable levels of supervision whilst on the school site.

Additionally, those attending the Festival, including public, are required to remain within the areas of the school defined on the map and use only those defined routes. Please be aware that CCTV is in operation throughout the school site and that there are separate toilet facilities for adults and children which are clearly signed.

HOW TO GET HERE

Rugby School is situated in the centre of Rugby town. For directions please click HERE. Rugby is very well served by fast rail routes from London (50 minutes) and Scotland as well as the Midlands. Car parking is not available at the school itself but is widely available very close by in the town centre and directions to Rugby School are very well signposted throughout the town.

A limited number of disabled car parking spaces are available in the Collingwood Centre Car Park for Blue Badge holders only. Please see Assisted Access arrangements below for more information on disabled car parking facilities.

WELCOME DESKS

Please bring your tickets to the event, these will be checked at the venue welcome desks. Access to the Festival Venue will not be granted without a ticket.

If you have misplaced your ticket, please contact us in advance: info@thefestivalontheclose.co.uk If you are unable to report a lost ticket in advance, please report to the venue welcome desks upon arrival where we will be able to help you.

EVENT ASSISTANCE

For this event there will be Volunteer Marshalls, Car Park Attendants and First Aiders on hand, as well as other Front of House staff. Should you have any queries whatsoever at any time please speak to one of the Events Team who are there to help you.

REFRESHMENTS, BARS & TOILETS

You may picnic in areas on The Close which will be clearly signposted upon arrival. In addition, refreshments will be on sale from vendors on The Close.

Bars will open at 6pm each evening during the festival. Please be aware that plastic glasses only will be allowed inside the venues. Toilet facilities are also available, location will be clearly signposted at the venues.

TAKING YOUR SEAT AT THE VENUES

For all venues we request that you are seated at least 10mins before the scheduled performance start time.

ASSISTED ACCESS

If you have particular access requirements please allow sufficient time to reach your seat.

Car parking space has been set aside for blue badge holders. Please book your disabled parking place when you book your tickets using the ‘Blue Badge Disabled Parking’ option when you choose your seats.

If you are not a blue badge holder but require assistance with accessing our venues, please email us when you book your tickets and we will do our best to help: info@thefestivalontheclose.co.uk

PROGRAMMES

Free souvenir programmes will be available from the Venue Welcome Desks and the Information Tents.

TERMS & CONDITIONS

Please also be sure to refer to our Terms & Conditions with regards to topics such as photography and event cancellation policy.


The Festival on the Close

February 2019

Patrons: Dame Judi Dench · Anthony Horowitz · Sir John Tomlinson · Sir Ronald Harwood · John Agard · Prof. Jonathan Freeman-Attwood · Prof. Jonothan Neelands

© Festival on The Close 2019